Effective Date: January 1, 2026 Business Name: Pacific Pools and Patios Website: www.pacificpoolsandpatios.com Contact Email: info@pacificpoolsandpatios.com
Pacific Pools and Patios (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a quote, submit a form, communicate with us, or interact with our advertisements and content across platforms including Meta (Facebook and Instagram), Google, and other social media or advertising services.
This Privacy Policy is intended to comply with applicable U.S. privacy laws and major advertising platform requirements, including Meta advertising policies, the California Consumer Privacy Act (CCPA/CPRA), and industry best practices for transparency and consumer protection.
We may collect the following categories of information:
When you visit our website, certain information may be collected automatically: – IP address – Device type and operating system – Browser type – Pages visited and time spent on pages – Click activity and referring URLs – Cookies, pixels, and similar tracking technologies
When you interact with our ads or forms on platforms such as Meta (Facebook/Instagram) or Google, we may receive: – Lead form submissions – Ad engagement data – Campaign performance metrics – General demographic or interest information (often aggregated or anonymized)
We use personal information to: – Respond to inquiries and provide quotes or consultations – Schedule appointments and deliver services – Communicate about your project or customer support needs – Send promotional or marketing communications (where permitted by law) – Improve our website, services, and customer experience – Measure advertising effectiveness and optimize campaigns – Conduct remarketing or retargeting activities – Maintain business records and comply with legal obligations – Detect, prevent, and address fraud or security issues
We do not sell your personal information for monetary compensation.
We use cookies, pixels, and similar technologies to enhance functionality and marketing performance. These may include: – Meta Pixel (Facebook/Instagram) – Google Analytics – Google Ads conversion tracking – Other remarketing or analytics tools
These technologies help us understand website usage, measure ad performance, and provide more relevant advertisements.
You can control or disable cookies through your browser settings. You may also opt out of targeted advertising through platform settings or industry opt-out tools.
We may share information with: – Service providers and contractors who help operate our website or business – Marketing, advertising, and analytics partners (such as Meta and Google) – Customer relationship management or communication tools – Legal authorities when required by law or to protect our rights
We do not sell or rent personal information to third parties.
Pacific Pools and Patios uses Meta advertising tools such as the Meta Pixel and Lead Ads to deliver advertisements and collect inquiries.
These tools may collect or process information to: – Track conversions – Build audiences – Measure advertising effectiveness – Deliver relevant ads
Information may be matched with Meta user profiles in accordance with Meta’s privacy practices. By interacting with our ads or submitting information through Meta forms, you acknowledge this processing.
You can manage your advertising preferences directly within your Meta account settings.
Depending on your state or location, you may have the right to: – Access the personal information we hold about you – Request correction of inaccurate information – Request deletion of your personal information – Opt out of targeted or cross-context behavioral advertising – Request details about how your information is used or shared
California residents have additional rights under the CCPA/CPRA, including the right to know, delete, or correct personal information.
To exercise any rights, please contact us at the email listed below.
We retain personal information only for as long as necessary to provide services, fulfill business purposes, comply with legal requirements, or resolve disputes.
We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no system can guarantee complete security.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
Pacific Pools and Patios is committed to providing an accessible online experience. If you need this Privacy Policy in an alternative format or require assistance accessing our website, please contact us and we will provide reasonable accommodations.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
If you have questions or would like to submit a privacy request, please contact:
Pacific Pools and Patios
Email: info@pacificpoolsandpatios.com
Phone: (951)776-2002
Address: 6236 River Crest Dr. Suite I Riverside, Ca 92507